The AI chatbot is a feature that enables automatic conversations with customers by preloading a Q&A knowledge base. Within your team, it will serve as an online assistant for customer service interactions. You can employ the AI chatbot following these steps: 

1. Go to the consultation management page.

2. Enter the channel settings.

3. Copy the embedded plugin code under deployment options.

4. Paste the code into your website to complete the deployment of the customer service plugin.

We provide options to customize the icon and auto messages for the embedded plugin, so you can adjust the content according to your promotional needs.