Pricing

SMO offers a permanent free plan. Upgrade your suite whenever the team demands increase for better working schedule arrangement.

Free

$0.00

Monthly

Team Member3

Image Size1MB

File CacheStore for a month

Video Calls60 Minutes

ThemeStandard

Administrator1

Knowledge Base10 Items

Try this plan now

Basic

$29.00

Monthly

Team Member5-20

Image Size10MB

File CacheStore for a month

Video CallsCommerical

ThemeCustomizable

Administrator5

Knowledge Base100 Items

Try this plan now

Professional

$49.00

Monthly

Team Member10-1000

Image Size100MB

File CacheStore for a month

Video CallsCommerical

ThemeCustomizable

Administrator10

Knowledge BaseUnlimited

Try this plan now

FAQs

Help Center

Ask Us a Question

Yes, we offer different plans for SMO users. For individual users, it is completely free and there is no need to make additional payment. With the free version, you can use features including chat, send languages, send files, initiate audio and video calls, and the customer service system.
As a comparison, the free version is limited to a team of up to 3 people, and you can increase the number of people, use higher-quality audio and video channels, and other features for a fee.

Login to the management backstage, select the team you want to renew, click “Settings” – “Server Settings” – “Renewal Click “Settings”-“Server Settings”-“Renewal”, select the number of people and version information you need to renew, and then place an order and pay immediately.
Charging rules are: renewal length * team number – version discount amount.

Login to the management backstage, select the team you want to upgrade, click “Settings”-“Server Settings”-“Upgrade”, select the purchased version, select the number of people and the version information you need to upgrade, place an order and pay immediately. Click “Settings”-“Server Settings”-“Upgrade”, select the purchased version, choose the number of people who need to be upgraded and the information of the version, and then place an order and pay for the upgrade immediately.
Upgrade charge calculation rule is: the total amount to be paid for the new version – the remaining amount of the original version (no refund for reduction)

We only support PayPal at the moment. But we plan on adding more payment methods in near future.

Failing to create new teams may be due to the following reasons:
1, Your account or the network you are on creates teams frequently in a short period of time;
Each user can have a maximum of 3 teams. You can opt out of joined teams to open capacity.

You can purchase the version corresponding to the number of people in your team. If your team is less than 10 people, it is recommended to purchase the Basic Edition;
If your team is more than 10 people, it is recommended to purchase the Professional Edition

Pricing

FAQs

Discover An Easier Way to Customer Communication Now